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Refund and Returns

Effective Date: 20/12/2024

Thank you for shopping at Léim Thart. We aim to ensure that you are completely satisfied with your purchase. If you are not entirely satisfied with your order, we're here to help.

Returns

  1. Eligibility:

    • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

    • Proof of purchase (e.g., order confirmation or receipt) is required.

    • All sale items are final sale and ineligible for refunds or returns.

  2. Return Period:

    • You have 30 days from the date of receipt to initiate a return.

  3. Non-Returnable Items:

    • Certain products are exempt from being returned, such as:​

      • Items marked as “final sale,” including all sale items.

  4. How to Initiate a Return:

    • Contact us at leimthart2022@gmail.com with your order details to request a return authorization.

    • Once approved, you will receive detailed return instructions.

Refunds

  1. Eligibility for Refund:

    • Once we receive your returned item, we will inspect it and notify you of the status of your refund.

  2. Processing Time:

    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-14 business days.

  3. Partial Refunds:

    • Items that show signs of use or damage may be subject to partial refunds at our discretion.

  4. Shipping Costs:

    • Original shipping fees are non-refundable.

    • Customers are responsible for return shipping costs unless the item was damaged or defective upon receipt.

Exchanges

  1. Defective or Damaged Items:

    • If you received a defective or damaged product, please contact us immediately at leimthart2022@gmail.com.

    • We will arrange a replacement at no additional cost.

  2. Size or Color Exchanges:

    • Exchanges for a different size or color are subject to product availability.

    • Follow the same return process outlined above.

Contact Us

If you have any questions about our Refund and Returns Policy, feel free to contact us:

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